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Support & maintenance

Keeping your application alive without living in emergencies.

Your product changes, and so do your users. We take over, monitor, fix and improve your tools within a clear framework of prioritisation, security and follow-up.

Support & maintenance
Starting pointSupport & maintenance
A clear entry point Shared decisions Deliverables listed
Who it is for

Useful when the subject touches the core of your business.

An application already in production An in-house team under pressure A product with no structured maintenance
How it unfolds

A readable sequence so you stay in control.

Each stage ends in a shared decision. You know what has been settled, what is still open and what that means for the rest.

01

Take over

Credentials, code, hosting, documentation, dependencies and visible debt.

02

Secure

Backups, updates, vulnerabilities, access rights and monitoring.

03

Steer

Backlog, priorities, short rituals, reporting and trade-offs with your teams.

04

Evolve

New features, optimisations, support and continuous improvement.

Deliverables

What you actually walk away with.

Everything produced belongs to you: the code, the credentials, the documentation and the written decisions. Nothing is held back as leverage.

Usually built with
Docker Linux GitLab PostgreSQL Nginx Ubuntu
01

Handover audit

02

Maintenance plan

03

A prioritised backlog

04

Fixes

05

Reporting

06

An evolving roadmap

Development under way
During the project

You watch the product move forward, not a percentage.

Each batch ends on a real environment where you click through it yourself. A progress report never replaces a screen that works.

Scope the perimeter

Shall we clarify your need?

The most useful thing at this stage is knowing what has to be proven first. Write and tell us where you are.